Job Description:

Job Title : Product Owner - AI
Location: Remote , Anywhere from India

Job Summary

The Product Owner – AI, is responsible for translating product initiatives into clear, executable definitions for AI agent capabilities within the Procure-to-Pay portfolio.

The role ensures that each AI initiative is:

• Clearly framed around a real operational problem
• Supplied with the right data context
• Scoped appropriately
• Measurable in outcome
• Validated with real users before scale

The Product Owner works closely with Engineering and Data teams during delivery and directly with selected customers during validation phases.

Responsibilities / Essential Functions

• Convert product initiatives into structured problem statements, scope definitions, and measurable success criteria.
• Use AI-assisted tools (e.g., Copilot, ChatGPT, Claude) in own workflows for research, requirements drafting, data analysis, and stakeholder communication to model AI-first working practices for the team.
• Prioritize problems by business value, feasibility, risk, and data availability,
• Maintain a clear, prioritized backlog of problem statements, hypothesis‑driven epics, and user stories with Definition of Ready/Done tailored to AI work.
• Define the operational context in which the AI agent operates (user role, workflow stage, constraints, dependencies, human in the loop checkpoints, and fallback strategies).
• Ensure required data inputs, permissions, and system integrations are identified before development begins.
• Define expected outputs and observable outcomes, not deterministic rule logic.
• Own AI risk controls in the backlog: privacy safeguards, least‑privilege access, auditability, and AI safety policies (e.g., toxicity, prompt‑injection defenses).
• Incorporate compliance requirements (GDPR, SOC 2) into acceptance criteria; align with security architecture.
• Participate in prototype reviews and pilot evaluations to assess agent behavior against intended outcomes.
• Gather structured feedback from early adopter customers and convert it into actionable refinements.
• Support sprint execution by clarifying requirements and resolving ambiguities.
• Ensure all AI initiatives pass the mandatory AI specification quality gate prior to development commitment.
• Monitor post-release usage and outcome metrics to inform iteration - including AI-specific KPIs such as automation rate, straight-through processing percentage, false positive/negative rates, user override frequency, and cost-per-transaction impact.

Requirements

• 5+ years in a Product Owner, Business Analyst, or similar execution-focused role in enterprise SaaS.
• Strong understanding of Procure-to-Pay and/or Invoice-to-Pay workflows.
• Hands‑on experience defining or shipping LLM/AI agent features or decision‑support systems in production.
• Ability to frame problems clearly and define measurable outcomes.
• Experience working closely with engineering teams in agile environments.
• Strong analytical thinking and structured documentation capability.
• Familiarity with Agile delivery and cross‑functional teamwork with Engineering, Data/ML, and Design.

• Opportunity to grow your career with a rapidly growing organisation.
• Exposure to working with a Microsoft gold partner organization with the latest technologies.
• People first organisation culture
• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum
• Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
• Company Paid & Manager approved Career Advancement Opportunities
• Best in the Industry referral bonus policy.
• 29 Paid leaves throughout the year
• Company-paid Maternity leaves for female employees
• Vikash Dubey -Invental data- sitting on bench- family medical condition

About the Company

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: careers@pairsoft.com.

To read our Candidate Data Privacy Notice - including GDPR - click here.